All returns and exchanges must be unworn, unwashed, and undamaged, with original tags still attached and returned in original packaging. We cannot accept items that show any of the following:

Pre-order items are fulfilled within 90 days of purchase. Once a pre-order ships, standard return eligibility applies. Pre-orders cannot be refunded before shipment unless we formally notify you of a fulfillment delay beyond the 90-day window — in that case, you may request a full refund at any time. By placing a pre-order, you acknowledge the extended fulfillment timeline.

Yes, for eligible items within 30 days. Return shipping costs are the customer's responsibility. We do not cover return shipping for money-back refunds. Once we receive and inspect your item (7–10 business days), the refund is issued to your original payment method. Original shipping charges are non-refundable.

We offer free exchanges within the United States — we cover the outbound shipping on the replacement item. International customers are responsible for return shipping costs; we cover outbound on the replacement. Exchanges are processed within 7–10 business days of receiving your return. Exchanged items must meet the same eligibility conditions above.

Store credit is available for eligible returns. Return shipping for store credit is the customer's responsibility — we do not cover it. Store credit does not expire and can be applied to any future order including cause drops and limited releases.

That's on us — we'll make it right at no cost to you. Email hello@lfgbrands.com with the subject line "Wrong Item — Order #[your number]" and include:

1. Your order number
2. Name and email address on the order
3. Photo of the incorrect item next to the packing slip

We'll send a prepaid return label and ship the correct item within 7–10 business days of verification.

Email hello@lfgbrands.com with the subject line "Damaged Item — Order #[your number]" and include:

1. Your order number
2. Name and email address on the order
3. Clear photo showing the damage or defect, with the tag visible
4. Your preference — refund or replacement

We use this documentation to assist you and to improve quality control with our manufacturing partners. We'll respond within 2 business days.

1. Visit our return portal at lfgbrands.com/returns— have your order number ready.
2. Select your item(s) and your preferred resolution: refund, exchange, or store credit.
3. Ship the item back using a trackable method.Keep your tracking number— we cannot process returns on items lost in transit without it.
4. Allow 7–10 business days after we receive your item for processing. You'll receive an email confirmation once complete.

If you submitted through our return portal, allow 5–7 business days for initial processing after we receive the item. You'll receive an email confirmation once your return or exchange is finalized. If you haven't heard back after 10 business days, email hello@lfgbrands.com with your order number.